
Startek Hiring: Customer Care Executive WFH (Blinkit Voice) 2026 | Work From Home BPO Jobs
Startek (Aegis Customer Support Services Pvt. Ltd.) is hiring a Customer Care Executive – Blinkit Voice Process for a permanent work-from-home opportunity. This detailed guide covers the job snapshot, company overview, role details, responsibilities, required qualifications, selection process, interview preparation, salary information, and application steps for the Startek Work From Home Jobs 2026. Table of Contents
- Snapshot
- About Startek
- Role Summary
- Key Responsibilities
- Eligibility Criteria
- Key Skills
- Selection Process
- Interview Preparation
- Documents Checklist
- Salary
- Sample Interview Questions
- How to Apply
- FAQs
- Disclaimer
Snapshot of Startek Work From Home Jobs 2026
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Role | Customer Care Executive – Blinkit Voice Process |
| Job Type | Full Time, Permanent |
| Work Mode | Permanent Work From Home |
| Hiring Location | Lucknow, Uttar Pradesh |
| Experience | 0 – 5 Years |
| Salary | ₹1.5 – ₹1.75 LPA (₹14,400 CTC) |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Openings | 150 |
About Startek
Startek (Aegis Customer Support Services Pvt. Ltd.) operates in the BPM/BPO industry and provides customer support and service solutions. The company supports clients across different processes and customer service operations.
Role Summary
As a Customer Care Executive for the Blinkit Voice Process, you will handle delivery partner queries and resolve issues via phone. The role focuses on assisting partners by addressing their concerns and ensuring their issues are resolved through effective communication and support.
Key Responsibilities
- Handle delivery partner queries through phone support.
- Resolve issues faced by delivery partners during operations.
- Provide clear and professional communication while assisting users.
Eligibility Criteria
- Excellent communication skills.
- Graduate or undergraduate candidates can apply.
- Freshers and experienced candidates (0–5 years) are eligible.
- Laptop with minimum 8 GB RAM and Windows 10 is mandatory.
- Wi-Fi connection is required for work from home.
- On-the-job training will be provided.
- 6 days working with 1 rotational week off.
- 9-hour shift (8 hours production + 1 hour split breaks).
Key Skills
- BPO
- Inbound Process
- Telecalling
- Calling
- Customer Care
- Domestic BPO
- Domestic Calling
- Voice Process
Selection Process
- HR Evaluation.
- Operations Evaluation L1.
- Operations Evaluation L2.
- Versant Test.
- Client Evaluation.
Interview Preparation
- Practice clear communication for voice-based customer support roles.
- Prepare to explain how you would handle customer or delivery partner queries.
- Be ready to demonstrate basic customer service and telecalling skills.
- Ensure you are comfortable speaking on calls in a professional tone.
- Keep your laptop and internet setup ready for work-from-home requirements.
Documents Checklist
- Updated resume.
- Government-issued identity proof.
- Educational qualification details (if applicable).
- Laptop with minimum 8 GB RAM and Windows 10.
- Stable Wi-Fi connection for work-from-home setup.
Salary
The salary offered for the Customer Care Executive – Blinkit Voice Process role is ₹14,400 CTC. According to the job listing, the compensation range is ₹1.5 – ₹1.75 Lacs per annum.
Sample Interview Questions
Q1. How would you handle a delivery partner who is facing an issue during an order delivery?
Answer idea: Listen carefully to the concern, understand the issue clearly, and provide the appropriate solution or guidance to resolve it.
Q2. Why do you want to work in a customer care voice process?
Answer idea: Highlight your communication skills and interest in helping customers resolve their problems.
Q3. How would you manage a customer who is frustrated during a call?
Answer idea: Stay calm, listen actively, acknowledge the concern, and provide a clear resolution.
Q4. What do you understand about the Blinkit voice process?
Answer idea: The role involves assisting delivery partners and resolving their queries via phone support.
Q5. How do you maintain professionalism during customer interactions?
Answer idea: Use polite language, maintain a calm tone, and focus on solving the issue effectively.
Q6. Are you comfortable working six days a week with rotational week offs?
Answer idea: Confirm your availability and flexibility to work according to the company’s schedule.
Q7. What setup do you have for work-from-home roles?
Answer idea: Mention having a laptop with at least 8 GB RAM, Windows 10, and a stable Wi-Fi connection.
How to Apply
- Prepare your updated resume.
- Ensure your laptop and Wi-Fi meet the work-from-home requirements.
- Visit the official job listing page.
- Complete the application process through the official platform.
Apply Now – Startek Customer Care Executive WFH
Frequently Asked Questions
Q1. Is this job work from home?
A: Yes, it is a permanent work-from-home (WFH) role.
Q2. What is the role offered by Startek?
A: The role is Customer Care Executive – Blinkit Voice Process.
Q3. What experience is required?
A: Candidates with 0 to 5 years of experience can apply.
Q4. Is graduation mandatory?
A: No, graduation is not required. Both graduates and undergraduates can apply.
Q5. What equipment is required for the WFH role?
A: A laptop with minimum 8 GB RAM and Windows 10 and a Wi-Fi connection are mandatory.
Q6. What is the salary offered?
A: The salary mentioned is ₹14,400 CTC, within the range of ₹1.5–₹1.75 LPA.
Q7. What are the working days?
A: Employees will work 6 days a week with 1 rotational week off.
Q8. What is the shift duration?
A: The shift is 9 hours, including 8 hours production and 1 hour split break.
Q9. What department does this role belong to?
A: The role is part of the Customer Success, Service & Operations department.
Q10. How many openings are available?
A: There are 150 openings for this role.
Disclaimer
This job guide is based on the employer’s published job listing and is presented in a structured format for informational purposes. Job details such as salary, hiring process, and requirements may change at the employer’s discretion. Candidates should verify information and apply through the official job listing.
Final Note for Startek Work From Home Jobs 2026
If you are looking for a work-from-home customer support job, the Startek Customer Care Executive – Blinkit Voice Process role offers an opportunity to work remotely while assisting delivery partners through voice support. Ensure your communication skills, laptop setup, and internet connection meet the job requirements before applying.
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You can apply by given apply link https://www.naukri.com/job-listings-customer-care-executive-wfh-blinkit-voice-startek-aegis-customer-support-services-pvt-ltd-lucknow-0-to-5-years-061225009209